This course enables students to understand the methodologies for monitoring and evaluating hospital services. It covers key tools and techniques like coding and documentation used to assess healthcare quality, identify areas for improvement, and ensure the application of effective healthcare standards. Students will learn how to collect and analyze data to evaluate the performance of hospital services, providing detailed reports that aid in enhancing operational efficiency and service quality. The course emphasizes the importance of continuous evaluation to ensure safe and comprehensive patient care.
Objectives
The course begins with an Overview that provides users with an orientation to Monitoring and Evaluation of hospital services Principles.
This course teaches the fundamental concepts of coding and documentation for Hospital services, including procedures for assigning the monitoring and evaluation level based on physician documentation.
The course focuses on specific type’s services, including Physician Office Services, Physician Hospital Services, Preventive Services, and Critical Care and Emergency Services.
Dedicated Quality Management and Statistical Analysis Specialist with 9 years of experience in quality systems implementation, training, and statistical analysis, primarily in the healthcare sector.
Healthcare Quality Leader currently serving as the Quality and Training Supervisor at a major hospital group since 2019, focused on performance monitoring and improvement.
Data and Performance Expert highly skilled in developing, validating, and continuously monitoring Key Performance Indicators (KPIs) for the entire hospital group and performing in-depth quantitative and qualitative data analysis to support critical business decisions.
Academic and Standards Contributor working as a Lecturer at a major university and certified as a government evaluator for national performance models and awards.
Accreditation and Systems Specialist with previous R&D and quality experience implementing international standards (ISO 9001:2008 / 2015) and industry-specific standards.
Training Specialist proficient in Lean Six Sigma, statistical quality control, and internal auditing, having trained hundreds of professionals on quality tools, human development, and problem-solving.