د/غسان محمد
خدمة العملاء
Description This course takes you on a professional journey to master the fundamentals of customer service. You will learn how…
د/هشام عبدالحميد
إدارة التغيير
Description This course provides a deep understanding of change management, teaching you how to plan and implement changes within organizations…
د/همس المهدي
مكافحة العدوى
Description This course provides essential knowledge and skills in infection control, teaching you the best practices to prevent the spread…
د/هشام عبدالحميد
إدارة الأزمات
Description Crisis management is the application of strategies designed to help an organization deal with a sudden and significant… Objectives…
د/هشام صفوت
إدارة العمليات
Description The course introduces the basic concepts of operation management to the students. More specifically, the students are to understand…
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